Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations carried out on personal data or sets of personal data.
Data subject – a natural person whose personal data are being processed.
Child – a natural person under 16 years of age.
Us – the MOAP
We are committed to the following data protection principles:
The person concerned has the following rights:
Information you have provided us with
This may include your e-mail address, name, billing address, home address, etc., primarily information necessary to deliver a product/service to you, or to improve your customer experience with us. We store the information you provide so that you can comment or perform other activities on the website. This information includes, for example, your name and e-mail address.
Information about you collected automatically
This includes information automatically stored by cookies and other session tools. For example, information about your shopping cart, IP address, purchase history (if any), etc. This information is used to improve your customer experience. When you use our services or view content on our website, your activities may be recorded.
Information from our partners
We collect information from our trusted partners, with confirmation that they have legitimate reasons for sharing this information with us. This is either information that you have provided to them directly or that they have collected about you for other legitimate reasons. See the list of our partners:
• Infomaniak Network SA, Carouge (GE)
We may collect information about you that is publicly available.
How we use your personal information
We use your personal data for the following purposes:
We use your personal data for legitimate purposes and/or with your consent.
In connection with the conclusion of a contract or the performance of contractual obligations, we process your personal data for the following purposes:
• to enable us to identify you;
• to provide you with a service or to send you / offer you a product;
• to communicate in connection with sales or invoicing;
On the basis of a legitimate interest, we process your personal data for the following purposes:
Until you have informed us otherwise, we will consider offering you products / services similar or identical to your purchase history / browsing behaviour on the site, in our legitimate interest.
With your consent, we process your personal data for the following purpose:
We process your personal data in order to meet obligations arising from the law and/or use your personal data for the choices provided by law. We reserve the right to anonymise the personal data collected and to use this data. We will only use data outside the scope of this policy if it is anonymised. We retain your billing and other information collected about you for as long as necessary for accounting purposes or other legal obligations, but no longer than 3 years.
We may process your personal data for other purposes not mentioned here, but which are consistent with the original purpose for which the data was collected. In doing so, we will ensure that:
We will inform you of any further processing and objectives.
We do not share your personal data with strangers. In some cases, personal data about you is provided to our trusted partners in order to enable you to provide you with the service or to improve your customer experience. We share your data with:
Our processing partners:
We only work with processing partners who are capable of ensuring an adequate level of protection for your personal data. We disclose your personal data to third parties or officials where we are legally required to do so. We may disclose your personal data to third parties if you have consented to this or if there are other legal grounds.
How we secure your data
We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.
Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of a breach.
If you have an account with us, please be aware that you must keep your user name and password secret.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Cookies and Other Technologies We Use
A cookie is a small text file stored on your computer. Cookies store information that is used to assist the operation of the sites. We can only access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.
You can delete cookies stored on your computer through your browser settings. The following links show you how to set cookies for different browsers:
Phone: +41 31 322 4395
Last modification made on 21.02.2020.